Exchanges and Returns
Thanks for shopping at Dolce Amore Boutique
If you’re not completely satisfied with your purchase, we’re here to help.
You can return your purchase within 10 days from the day you received your order. If you received your purchase more than 10 days ago, we, unfortunately, can’t offer refunds or exchanges anymore.
You’re eligible for a return if your item is unused and in the same condition as you’ve received it. It has to be in its original packaging. We’ll also need proof of purchase or a purchase receipt.
Some types of products can’t be returned. These products include items on sale and accessories.
Unfortunately, we won’t be able to offer refunds.
If your purchase is damaged or if you ordered the wrong size, we can replace the items for you. Please get in touch by sending us an email at (firstname.lastname@example.org) as soon after you received your purchase.
You will be responsible for the shipping costs to return your products.
We recommend to ship the product via a traceable carrier and to keep the proof of shipment.
Shipping fees are non-refundable. If your refund is approved, the cost of shipping will be deducted from the refund amount.
Shipping your purchase back is easy: Just contact us and we’ll send you a prepaid shipping label. Please note that shipping fees are non-refundable.
If you have any questions regarding returns, exchanges or refunds, please feel free to reach out to us at email@example.com.